K/M Resorts

The offices of K/M Resorts is about a mile from Camping World in Fife, Washington.  http://www.kmresorts.com/

So a little back story before I continue. My mom and dad had a long time membership with NACO/Thousand Trails. I'm not sure how that happened as my parents were not campers. My dad liked to fish, but otherwise you were more likely to find him inside reading than outside doing anything else. I'm guessing my mom played the fishing card to get him to agree to the membership. Sadly, he never had a chance to use the membership before he passed away. My mom did use the resorts once a year to prepare her income taxes (no phones, no TV - this was before cell phones and satellite TV) and occasionally to take the grandkids camping for a weekend. She only used the rental trailers that were on-site at the reserves. When my mom's health deteriorated, she gave her membership over to me.  By this time, our kids were over 18, and both Kim and I were busy working most of the time.  I did a lot of traveling.  We just never got around to using the membership.  I knew we would, at some point, be buying a rig and traveling around the US and Canada, so I hung on to it, paying the approximately $500 dues each year.  It's been 5 years now. 

Once we knew we were definitely buying a rig, I called NACO/Thousand Trails about what resorts/reserves were available to us, and other details about full time RVing.  Imagine my surprise to find out, that if you read the fine print, if you buy or are gifted a membership from another party, after 3 years, the membership reverts back to a bare minimum basic account.  I had access to only the original NACO resorts.  No access to Thousand Trails.  No access to Leisure Time Resorts.  And when I asked to talk to someone at NACO about options, there was no one available to answer my questions.  I was told there were meetings about upgrading memberships that were held from time to time.  I was peeved that I should have to upgrade a membership that was already at the highest level when it was purchased.  It losts its level because it was given to me.  I'll admit it was in the fine print, but it was never mentioned when my mom called to inquire about transfer of membership.  Why was that?


We sat down at the offices of K/M Resorts with Kevin Bibeau.  Long story short, after describing all the benefits and resort affiliates available through K/M Resorts, and answering my many questions, we got down to talking about money and costs.  We did receive the $2000 credit for purchasing our 5th wheel from Poulsbo RV, and we were offered a very fair trade in value for the limited NACO membership.  Kim and I asked for a few moments to confer, and after some very quick cost comparisons we figured the membership would pay for itself within 6 months.  Yes, there will be annual dues, but I was already paying more than K/M Resort dues to NACO for far less benefits. 

So we took a deep breath, and wrote out a check.  Now normally, I don't spend that kind of money without taking a day to think about it.  And I will say that Kevin did not use the high pressure "This is a one time only offer.  Sign today or the deal's off" tactic.  If he had, I would have walked out the door.  This sales experience was very low key.  The facts were laid out.  All my questions and concerns were answered.  (Thanks to NACO, I knew some appropriate questions to ask).  Did we make the right decision?  I think so.  I'm very happy with the investment.

If you are looking at an RV Resort Membership, we'd like to refer you to Kevin Bibeau at K/M Resorts.  Phone number is 800.392.5722.  The K/M Resort website is http://www.kmresorts.com/  Tell Kevin that Kim and Betsy Brown referred you.  We do get some credit for referrals.  For every referral that attends a presentation, we receive a $25 gift certificate to Olive Garden.  If memberships are purchased from those presentations, we receive a $100 cash for the first referral, $200 cash for the second referral, and our Dues Waived For Life for the third referral.  I'm aiming for the Dues Waived For Life level.  It will take the sour taste about NACO, and all the dues I paid to them, away I'm sure! 

So give Kevin a call and listen to what he has to say.  We were extremely pleased with his service!

ADDENDUM:  This original post was published in September 2009.  It is now July 2017.  I will no longer be publishing comments to this post outside of my own.  If you want to promote K/M Resorts or any salesperson, write your own blog.